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  • FREE WORLDWIDE SHIPPING on orders over $99!*

Currency

All transactions are processed in AUD.

Shipping and Delivery Policy

All orders are shipped within 2 business days using Australia Post, include tracking, and require a signature upon delivery.

AUSTRALIA SHIPPING - Standard Shipping: 2-5 business days

INTERNATIONAL SHIPPING - Int'l with Tracking (5-10 Business Days)

Other Postage Details

Delivery-
Orders will be despatched within 2 days *excluding holidays, custom, and pre-orders.
No pick up facility available.

Duties / Taxes-
Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer.

Click and Collect Policy

Sorry, this is not an option.

Customer Service Policy

FYXO has and always will be committed to providing exceptional customer service and quality products.

Exchange, Returns, and Refunds Policy

Refunds - We understand ordering online doesn't give you the peace of mind to put it back on the rack if doesn't fit quite right. So, if you are not 100% satisfied with your purchase, please return the unused/unworn item(s) within 15 days of purchase and we will happily issue a refund.

**Please ensure that item(s) returned in unworn / saleable condition, with tags on, etc. Your refund will be credited back to your original method of payment. If you paid by credit card this may take up to 5 days to reflect on your statement.

Exchanges - Please return the unwanted item(s) to us for a refund, then create a new order for the size or item you wish.

Clearance Merchandise: Sorry, no refunds or exchanges on clearance merchandise.

How to Return an item:

To return an item, please send to the address below, and include: Order Number, Name, and email address.

FYXO Returns
c/o (Your Order #)
PO Box 531
South Morang 3752
AUSTRALIA

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .

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